Customer Service

As a Physiotherapist, I understand that finding the right product is important. If you can’t find the product that you need or require assistance to select the right size please contact me at info@solidea.com.au. I will endeavour to respond to your email within 24 hours.

Here is a list of local Stockists. To avoid disappointment please contact the stockist prior to purchase because not all stockists stock each item.

Order Status Information

If you provided your mobile phone number during ordering you will receive text message notification and tracking advice from Australia Post via SMS.

We will ensure items are placed in the post the next business day after the order has been received.

Unfortunately, postage times can not be guaranteed. Please refer to the guide below:

Registered Post may take between 3-5 Business days.

Express Post 1-2 days (generally next Business day for most metro regions).